ProspectSoft Easy CRM is a powerful CRM Software tool that helps sales, marketing and service organisations to reduce their costs, increase revenue and improve customer satisfaction by empowering staff with the key information required.
Know Your Customers – Gain a better knowledge and understanding of your customers and your relationships with them with a centralised database of historical contact, including any phone calls made, documents sent or emails received.
Enhance Efficiency & Productivity – Make it easy to contact your customers directly through your GoldMine CRM Software system for maximum efficiency.
Powerful Reporting & Business Intelligence – Manage and report everything in your system from user activity to key performance indicators.
Increase Revenue – Track your sales leads from initial enquiry right through to a sale, shortening your sales process and monitoring the source of all leads.
Enhance Productivity of Your Sales Team - Manage all of your sales forecasting, appointment booking and
customer / prospect contact in a single system.
Track Sales Leads – Empower your management team with information about every sales lead and sales action so the success and failure of all activities can be understood.
Target Your Audience – Manage your contacts and target the right people with a set of comprehensive campaign features.
Monitor The Effectiveness of Your Marketing – View the conversion of leads to sales in real time.
Service Centre – Manage your customers throughout their lifecycle in a single system.
Provide Customer Care – Manage and resolve support cases and log results of every issue.
Customer service has been greatly improved, as has overall productivity, due to the ability of any member of staff who answers the phone to access the system and handle any customer query quick and effectively.
